Trino Casino Terms and Conditions

This page sets out the terms and conditions that govern your use of our platform. It explains the relationship between you and us, the rules you must follow when using the account and services, and how we manage deposits, withdrawals and promotions. By registering or continuing to use our site you accept these terms, so please read them carefully.

Account responsibilities

You are responsible for keeping your account information accurate and for maintaining the confidentiality of your login details. Do not share your account or let others place bets or play on your behalf. We may require identity verification and additional documentation at any time - failure to provide valid documents may lead to suspension or closure of the account and withholding of funds until checks are complete.

We reserve the right to freeze, close or restrict accounts where we suspect unauthorised access, fraud, abuse of bonuses or other breaches of these terms. Any funds under investigation may be held pending the outcome of those checks.

Eligibility requirements

To use our services you must be at least 18 years old and have the legal capacity to enter into a contract. Certain jurisdictions are restricted from registering or placing bets with us. It is your responsibility to ensure that using our service is lawful where you are located.

Acceptable platform use

Use the site in a lawful and fair manner. Automated play, botting, collusion, manipulation of game software, chargeback abuse or any activity intended to exploit system errors is prohibited. You must not attempt to circumvent geographic, account or bonus restrictions, and you must not use the platform for money laundering or other illegal purposes.

General bonus and promotion rules

Promotions and bonuses are subject to separate terms which apply in addition to these general terms. Each offer will state eligibility, minimum deposit, wagering requirements, maximum bet limits and expiry. We may withhold or void bonuses and associated winnings where we suspect abuse, error or non-compliance with campaign rules.

Deposits and withdrawals

Deposits and withdrawals are processed using the methods shown in your account. We may set minimum and maximum amounts and apply verification checks before releasing withdrawals. Processing times and limits vary by method and are subject to our security checks. We may delay or refuse payments where we require further information or where required by law.

Dispute resolution

If you have a complaint, contact our support team at [email protected] with full details. We will investigate and respond within a reasonable time. If we cannot resolve the matter informally, you may seek independent legal advice or use an appropriate dispute resolution service where available.

Updates to terms and conditions

We may update these terms from time to time. Changes will be published on the site and, where appropriate, notified to account holders. Continued use of the service after publication of updated terms constitutes acceptance of those changes. You should review the terms regularly.